Accessibility Web Accessibility Policy

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If you need assistance accessing something on our website,, please send us an email at or call us at 504.523.1786 so that we may assist you.

Policy Statement

At, we’re committed to accessibility. It is our policy to ensure that everyone, including persons with disabilities, has full and equal access to our website. If something is not easily accessible, please contact us at

Policy Actions

To ensure accessibility, we have taken the following actions:

  1. We have adopted a web accessibility policy.
  2. We have initiated training on web accessibility.
  3. We have employees in-house who will conduct annual website audits and user testing, monitor our website, etc.

Policy Standards

To make our digital offerings accessible, will conform to the following accessibility standards: Web Content Accessibility Guidelines (WCAG) 2.0 AA, PDF/Universal Accessibility (PDF/UA).

Maintaining Accessibility

As part of our policy, is committed to maintaining accessibility. We will conduct quarterly web accessibility audits and undergo quarterly web accessibility testing to ensure our digital offerings stay up to date with the latest standards and best practices in accessibility.

Beyond our existing remediation measures, we continually review our website (internally and independently) to ensure we adhere to best practices in accessibility.

Feedback is Always Welcome is committed to accessibility and we are always seeking to improve. If you know of a way we can improve, we’d love to hear from you. Contact us at

Helpful Resources

For more information on website accessibility and legal requirements, here are helpful resources:


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